Privacy Policy

Introduction

We," "our," or "us “is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect your health-related data in accordance with applicable privacy laws, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other relevant healthcare privacy standards.

1. Information We Collect

We may collect the following types of personal and health-related information from you:

• Personal Information: Your name, address, email, phone number, date of birth, and other identifying details.
• Health Information: Medical records, health history, treatment plans, diagnoses, prescriptions, lab results, imaging data, and other health-related details.
• Payment Information: Insurance details, credit card information, billing address, and transaction history.
• Technical Information: IP addresses, browser type, and device identifiers, especially when interacting with our digital platforms such as websites or apps.

2. How We Use Your Information

We use your personal and health information for purposes including:

• Providing Health Services: Diagnosing and treating health conditions, coordinating care, and providing follow-up services.
• Communication: Informing you about appointments, test results, and other updates related to your care.
• Billing and Payments: Processing payments for services, handling insurance claims, and fulfilling financial obligations.
• Legal Compliance: Meeting legal requirements related to health care, such as mandatory reporting and compliance with health regulations.
• Improvement of Services: Analyzing data to improve healthcare quality, efficiency, and service delivery.

3. Disclosure of Information

We may share your information with third parties under the following circumstances:

• Healthcare Providers: Sharing relevant information with other medical professionals involved in your care, such as specialists, laboratories, and pharmacies.
• Business Associates: Third-party service providers that assist with billing, technology services, or other operations will only access your information under strict confidentiality agreements.
• Legal and Regulatory Authorities: Disclosure may be required to comply with laws, regulations, subpoenas, or court orders.
• Emergency Situations: In life-threatening situations, we may disclose information to prevent harm to you or others

4. How We Protect Your Information

We implement a variety of technical, physical, and administrative security measures to protect your personal and health information from unauthorized access, loss, or misuse. These include:

• Encryption: All sensitive data is encrypted during transmission and while stored.
• Access Control: Limited access to personal and health data, based on the roles and responsibilities of individuals within our organization.
• Monitoring and Audits: Regular security audits and monitoring to detect and respond to potential threats.
• 5. Your Rights

You have certain rights regarding your health information, which may include:

• Right to Access: You can request a copy of your personal and health data.
• Right to Correct: You can request corrections to any inaccurate or incomplete information.
• Right to Delete: Under certain conditions, you may request that we delete your personal data, except when required by law.
• Right to Restrict Processing: You can request to limit how we use your information in specific circumstances.
• Right to Data Portability: You may request that your health information be transferred to another provider or entity.
• Right to Object: You may object to the use of your personal information for certain purposes, such as direct marketing

6. Retention of Information

We retain your personal and health information for as long as necessary to provide services to you and comply with our legal obligations. Once your information is no longer needed, we will securely destroy or anonymize it in accordance with regulatory guidelines.

7. Cookies and Website Use

If you use our online platforms, we may collect information using cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You may manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.